Saltchuk Aviation Shared Services, LLC (SASS) manages the Saltchuk Aviation, LLC Family of Companies’ (SAFoC) websites and takes data protection and privacy responsibilities seriously. This privacy notice explains how we collect, use, and share your personal information obtained through your use of our online and offline services, systems, and websites (our “Services”).
Your personal information includes information that is personal in nature and which may be used to identify you. You may provide personal information to us when you complete a form, send us an e-mail message, request a rate quote, or request information, etc. We do not require you to register or provide personal information to visit our websites. We do collect some technical information that does not include personal information when you visit to make your visit seamless by using tracking technology known as “cookies”. These cookies may collect demographic and interest information. You can change the way your browser manages cookies by adjusting the settings for your internet browser.
The section below explains how we handle and collect information when you visit a Saltchuk Aviation Family of Companies website.
Use of Information
The personal information you provide on a SAFoC form or website will be used only for the purpose for which you provided it.
As a general rule, SAFoC does not collect personal information about you when you visit our websites unless you choose to provide such information to us. Submitting personal information through our website, email, or through forms on our website is voluntary. By doing so, you are giving us permission to use the information for a specific, stated purpose.
The information we may receive from you varies based on what you do when visiting our site.
If you choose to provide us with personal information, we may use or disclose the personal information we collect to:
- Fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry.
- Perform data analyses (including anonymization and aggregation of personal information).
- Protect against, identify, and prevent cybersecurity and other security events, fraud and other unlawful activity, claims and other liabilities.
- Help maintain the safety, security, and integrity of our website, products and services, databases and other technology assets, and business.
- Comply with and enforce applicable legal requirements, relevant industry standards, and our policies.
Links to other Websites
This privacy notice only applies to personal data collected on SAFoC website and does not apply to your use of a third-party site. We have no influence or control over third-party websites and your use of other sites is at your own risk and is subject to the third-party privacy statements and policies.
Email Communications
Many of our programs and our website allow you to send us email messages. We will use the information you provide to respond to your inquiry. You should be reminded that email may not necessarily be secure against interception. Therefore, we suggest that you do not send sensitive personal information (such as your Social Security number or credit card number) to us via email. If your intended email communication is sensitive, e.g., it includes information such as your bank account, charge card, or Social Security number, you should instead call us or send it by U.S. mail.
Electronic mail messages you send us will be preserved and maintained for varying periods of time.
Web Measurement Tools and Web Surveys
When you browse through a SAFoC website, certain information about your visit can be collected. We automatically collect the following types of information about your visit:
- Domain from which you access the internet
- IP address (an IP address is a number that is automatically assigned to a computer when surfing the internet)
- Operating system and information about the device or browser used when visiting the site
- Date and time of your visit
- Content you visited or downloaded
- Website (such as google.com or bing.com) or referral source (email notice or social media site) that connected you to the website
SASS uses Google Analytics measurement software to collect the information listed above.
SASS gathers this information to improve our website and gather topics of interest. We may use the aggregated data to share with our partners and contractors to help improve visitor experiences.
Sharing Your Data
We share your information in the manner and for the purposes described below:
- Within the SAFoC, where such disclosure is necessary to provide you with our services, to manage our business, or for security purposes.
- With third parties who help manage our business and deliver services. These include IT service providers who help manage our IT and back-office systems.
- We may share in aggregate, statistical form, non-personal data regarding the visitors to our website, traffic patterns, and website usage with our partners or affiliates.
- If, in the future, we sell or transfer some or all our business or assets to a third party, we may disclose information to a potential or actual third-party purchaser of our business or assets; and/or with our regulators, to comply with all applicable laws, regulations and rules, and requests of law enforcement, regulatory and other government agencies.
Transferring Personal Information
The SAFoC maintain websites in the US and Canada. Accordingly, your personal information may be transferred and stored in the United States or Canada. SASS will take appropriate steps to ensure that transfers of personal information are in accordance with applicable law and carefully managed to protect your privacy rights and interests. To this end, where we receive requests for information from law enforcement or regulators, we carefully validate these requests before any personal information is disclosed.
Retaining Your Personal Information
We will retain your personal information for as long as is reasonably necessary for the purposes for which it was collected, in alignment with our business needs (for example, to provide you with our services). In some circumstances we may store your personal information for longer periods of time; for instance, where we are required to do so in accordance with legal, regulatory, tax and accounting requirements.
In specific circumstances, we may store your personal information for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges.
Contact us
If you have any questions, concerns, or complaints regarding our privacy policy or the use of your information, we encourage you to first contact us at the following.
Email: Privacy@saltchukaviationss.com
Mail:
Saltchuk Aviation Shared Services, LLC - Privacy
4510 Old Intl Airport Rd Ste 203
Anchorage, AK 99502